Telecommunications
With CADV.AI, telecommunications businesses can offer their customers intricately tailored services that minimise overcharges and underutilised allowances, boosting conversions, enhancing retention, and increasing satisfaction scores. CADV.AI thoroughly and continuously analyses data to predict network congestion and suggest optimal times for data-intensive activities.
Offer customised plans and optimise service delivery
Features for telecommunications businesses
Strengthen your competitive advantage
& boost conversions
Dynamic Pricing
CADV.AI dynamically modifies the price of products or services based on selected criteria, such as sales trends, customer loyalty, and product popularity. With CADV.AI, telcos can automatically increase the price of certain products when demand is at its highest, and reward loyal customers by offering exclusive discounts. By utilising AI, CADV.AI analyses and applies the most effective pricing strategies.
Prevent churn and increase customer retention
Advanced Customer Retention Through Predictive Churn Mitigation
CADV.AI identifies customers at risk of churn based on behavior patterns, such as decreased usage or service complaints, and triggers targeted retention offers.
By implementing CADV.AI, telcos stand to increase customer retention rates, maximise customer lifetime value, and improve customer loyalty.
Maximise brand favourability
Enhanced Customer Interactions
Elevate brand favourability and convert online visitors into your greatest advocates by providing them with unparalleled customer service. CADV.AI enhances the performance of chatbots and virtual assistants, ensuring that customers find the help they require, even before they realise that they need it.
Optimise network usage & improve customer lifetime value
Predictive Analytics
By implementing CADV.AI, telcos can predict network congestion and inform customers in affected areas about potential service degradations, while also suggesting optimal times for data-intensive activities. By utilising predictive analytics, CADV.AI optimises network usage along with enhancing the customer experience, reducing complaints and boosting satisfaction scores.
Increase average revenue per user (ARPU)
Digital Experience Personalisation
CADV.AI analyses individual customer data usage patterns to offer customised data plans that perfectly match their needs, avoiding overage charges or underutilised allowances. The intelligent rule engine automatically suggests services that suit each user’s unique requirements, resulting in tailored online experiences that satisfy and convert.
Boost ROI and ROAS
Predictive Product Offer Timings
CADV.AI uses predictive analytics to recommend suitable plans and other services and products at precisely the right moment, greatly increasing the chance of acceptance and speeding up the sales cycle.
Delight your customers and drive operational efficiency
Effortlessly create exceptional customer journeys with CADV.AI.
